Media buyers can cancel CARIA bookings once they have been sent to a media owner. If bookings haven't been sent they can either be deleted or budgets removed.
Follow the steps below to cancel a booking:
- On the View tab click into the booking you wish to cancel
- Once you are in the booking, click on "Review/Send" in the left hand menu
- On the "Review/Send" page, tick the sales house booking you wish to cancel (you can select more than one)
- Click "Send Cancel" - a warning message will be displayed asking you confirm the cancellation, click "OK" and the relevant bookings will be cancelled
You can only cancel bookings that have been sent. If your booking is in a "Not Sent" state (but has previously been sent) you will need to send the booking either provisionally or finally and then subsequently send the cancellation.
To delete whole bookings:
- Click on the "View" tab
- Click on the cog icon next to the booking ID
- Select delete
You can only delete whole bookings if it has never been sent to any media owner.
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